Troy Shaffer

Vice President, Contact Center Operations
SCAN Health Plan

Troy Shaffer is a seasoned executive that has a broad range of leadership experience across various industries: Healthcare, Mortgage Servicing, Computer and Technological Logistics, and Retail. His passion is delivering outstanding customer service; developing staff and helping people achieve their inner greatness. He has a MBA degree in Business Administration from the University of La Verne and a BA degree in Economics from UC Irvine.