Recorded at Intelligent Automation Chicago which is his hometown. Henry Lyles joins us as the Director of Global Business Services in Continuous Improvement, Data Excellence & Automation for McDonald’s. He was originally an accountant by trade but based on the monotony, Henry found a new love in programming. Recognizing his accounting mind and technical acumen, he’s been and still is a liaison between the business and IT. Which is of course a perfect background for intelligent automation. On RPA, a little while back his boss asked him to figure out how the technology could work for shared services. And he’s been working on it ever since with results and benefit to the enterprise.