To ensure a competitive edge, most organizations are in full throttle mode of planning or implementing a wide array of digital and business transformation initiatives, across the business as well as on a functional level. However, with technology advancing at record speed, C-Suites are finding they need to develop their long-term digital and business transformation strategic plans much earlier than its standard timeline. Better understanding their mid and long-term strategic objects and how they intend to accomplish them undoubtable effect current, near-term, and long-term automation and business transformation initiatives, on a program buy-in, investment, and support basis. That said, before moving forward with your own automation and business transformation projects, may they be at a silo or functional level, hear their thoughts on the subject so you can align your programs with theirs, and in turn focus your attention and budgets towards projects that are aligned with your organization’s mid and long-term objectives.

In this session, a variety of C-Suites will be asked the below questions:

• Which areas of the business have you found automation and generative AI have the potential to provide the greatest business outcomes?
• Which automation and generative AI technologies do you feel are worth the short, mid, and long-term investment?
• What are your core objectives with respect to utilizing intelligent automation and generative AI for your respective functional area?

IA Maturity Level: All & Various

Lines of Business Functional Focus: Business-Wide

AI and generative AI ethics and responsibility are of paramount importance in today's rapidly evolving digital-first world. As these technologies become increasingly integrated into various aspects of society and organizations, ensuring ethical conduct and responsible deployment is essential to mitigate potential harms, safeguard individual rights, and promote equitable outcomes for all stakeholders. Failure to address ethical considerations could lead to unintended consequences, including algorithmic biases, privacy breaches, and erosion of public trust. Therefore, prioritizing AI ethics and responsibility is imperative to foster a future where technology serves the greater good while upholding fundamental ethical principles.

In this session, topics of discussion will include, yet will not be limited to:

• AI and generative AI’s impact on workforces and employment dynamics
• Ethical complexities of generative AI's potential to fabricate convincing yet fabricated realities, aka - hallucinations
• Ethical challenges that arise from biased AI algorithms and strategies for fostering algorithmic fairness in decision-making processes
• Ethics surrounding the use of AI and generative AI in healthcare, finance, entertainment, the arts, financial and insurance claims handling, education, and other industries and functional areas that are at risk if the technologies aren’t utilized responsibly

IA Maturity Level: All & Various

Lines of Business Functional Focus: Business-Wide