Director Finance, RPA CoE Lead
9:00 AM PANEL DISCUSSION: EFFECTIVE COMMUNICATIONS, PR & CHANGE MANAGEMENT INITIATIVES TO UNLOCK THE KEYS TO SUCCESSFUL IA ROLL OUT SUCCESS
Whether your intelligent automation program/s are at a launch or more mature stage, establishing and managing a successful IA program requires great skill, patience, sensitivity, and an agile strategic approach so to ease the minds of all parties concerned.
Attend this session to learn about:
- Pro-active and continuous PR, marketing, and HR messaging designed for a variety of departments, individuals, and teams that will help you avoid change management miscommunications, mishaps, and/or disasters
- Realistic timelines to set up and maintain a variety of IA change management and communications programs to ensure IA roll out success
- Communication platforms that may be best for your IA messaging, e.g.- social media sites, internal customer support portals/contact centers, your website, etc.