Live Chat Software
July 30 - August 02, 2019
Chicago, IL

Mona Kahn


Director of Technology - Head of Intelligent Automation
Fannie Mae


2:05 PM PANEL DISCUSSION: BEST IN CLASS INTELLIGENT AUTOMATION CENTERS OF EXCELLENCE (CoE)

  • How to determine your CoE’s customer needs and objectives and developing a CoE to fulfill said business needs
  • Best in class change management and communication plans
  • Realistic timelines and roadmap to establish and maintain a successful CoE

2:50 PM INTELLIGENT AUTOMATION $$ & CENTS: DETERMINING BOT SCALING UP COSTS & ROI

  • The nitty gritty costs associated with a variety of Enterprise IA programs
  • Which business models would reap the greatest ROI
  • Scaling up - hype or a sound business decision?
  • Planning for your future IA investments


Check out the incredible speaker line-up to see who will be joining Mona.

Download The Latest Agenda