Live Chat Software
July 29 - August 01, 2019
Chicago, IL

Manish Ballal


Associate Director, Business Development
Edgeverve


12:30 PM UTILIZE ARTIFICIAL INTELLIGENCE & COGNITIVE TECHNOLOGIES TO ENHANCE CUSTOMER DELIVERY INTO YOUR CONTACT CENTER

Topics of discussion will include, yet will not be limited to:

  • Enhanced customer delivery and business intelligence via powerful data analytics
  • Examination of a variety of AI & cognitive technologies and their capabilities, costs, and implementation requirements
  • Various uses of AI & cognitive technologies, which go beyond a Call Centers’ functionality focus
  • Regulations’ compliance

* Boxed lunches provided to all Workshop F attendees.


Check out the incredible speaker line-up to see who will be joining Manish .

Download The Latest Agenda