Live Chat Software
July 30-August 2, 2018
Chicago, IL

Jeff Machols


Vice President, Head of Continuous Improvement Center
Voya Financial


2:05 PM POST IA PILOT: IA ENTERPRISE STRATEGIES & IMPLEMENTATION

  • Enterprise strategy, scalability, evolution, and sustainability
  • Technical and logistical roadmap to the next steps of advance IA programs, on multi-location, and/or enterprise-level
  • Integrating legacy with IA technologies and how to maximize ROI
  • Engaging IT & Auditors
  • Examine Waterfall & Agile IA program initiatives and environments
  • Pacing Bot productivity increase to match attrition
  • Managing a Digital Workforce

3:30 PM PANEL DISCUSSION: OVERCOMING THE OBSTACLES OF RPA & OCR SYSTEMS’ INTEGRATION

Although the BFSI (banking, financial services & insurance) industries have been the leading early adopters of RPA due to their need to increase transactional productivity, transparency, and accuracy, the industry has nevertheless experience a few glitches along the way with respect to RPA and OCR integration. However, fear not, as it is indeed possible to have an RPA program work in harmony with your internal or external OCR systems!

In the session, our panelist will reveal:

  • Tools, systems, and methods they’ve found to be the most effective with RPA and OCR integration


Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda