Live Chat Software
July 29 - August 01, 2019
Chicago, IL

Jeff Kudrle


Director, Innovation - Data Strategy, Governance & Process Excellence
The Coca-Cola Company


4:40 PM IA TEAM COLLABORATION: ENSURING TRANSPARENT, EFFECTIVE & PRODUCTIVE IA OPERATIONS ACROSS VARIOUS IA TEAMS & GLOBAL OPERATIONS

  • Global IA Heads – Who are they, how should they work together, and who owns what?
  • Effective collaboration between IT & the business side of IA
  • Is automation an IT asset or a virtual workforce?
  • “HR” for the digital workforce
  • Structuring Global Centers of Excellences as per x country initiatives, strengths, limitations, and cultural/language differences

1:25 PM PANEL DISCUSSION: WHEN YOUR BOTS GET SICK - HOW TO MANAGE PROGRAM DELIVERY EXPECTATIONS & GET OUT OF THE WEEDS

Although IA technologies are designed to work 365, 24/7, they took can get sick and need of some well-earned R&R or a heavy dose of technical Rx care.

In this session, we will discuss:

  • Various bot illnesses and how to remedy x bot ailment
  • Efficient methods to diagnose a variety of bot technological problems
  • How to effectively communicate with your various stakeholders the tech problem at hand and what’s involved to get x situation fixed and the realistic timeline to do so


Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda