Jay DesaiSenior Director Head, Outsourcing Strategy & Governance – CoE
This session is designed for organizations that are thinking about partnering with a BPO for their IA programs, and/or would like to further expand the services they are currently provided under their IA - GPO service agreements.
Attend this session and learn about:
- IA contracting for BPOs and why it is different from other contract terms
- How shifting technology paradigms affect the BPO value proposition
- Red flag alerts to watch out for in the procurement process & transformation pitfalls that can sink a deal