Director Employee Experience and Analytics, PMO-Human Resources
2:55 PM CASE STUDY: DEVELOPING A FRAMEWORK TO INDUSTRIALIZE & TRACK YOUR ENTERPRISE AUTOMATION PROGRAM
RPA has been significantly reducing cost and driving efficiency for enterprises. However, they face a few challenges while scaling RPA, like:
- Absence of a framework to measure RPA program’s success
- Managing RPA roadmap to be productive and efficient
- Incorrect process identification for RPA
- Poor Infrastructure and security
And to address these issues enterprises require a framework which focuses on measuring financial impact, customer impact, enterprise program management and people & change.