Live Chat Software
July 30-August 2, 2018
Chicago, IL
Speaker Information:

Evren Eryurek


Technical Director, CTO Office, Google Cloud Platform
Google - tentative


9:40 AM PANEL DISCUSSION: ARTIFICIAL INTELLIGENCE TO ENHANCE CUSTOMER ENGAGEMENT & DELIVERY

Let’s be honest, you simply don’t know your customers as well as you want to. You may have tried to wire together customer databases and sprinkled some reporting on top. You may have even attempted to analyze some customer data and discern a few interesting nuggets of insight. But trying to keep up with all your customers all the time, let alone understanding what’s going to drive that next positive interaction – and acting on it – is really difficult.

Topics of discussion will include, yet will not be limited to:

  • How utilizing AI (artificial intelligence) can free your workforce from daunting repetitive tasks so they can spend more time on higher-value work, and in turn, focus on enhancing their customer engagement and delivery
  • Powerful data analytics that provide a wealth of information regarding your customer base – delivering enhanced business intelligence for your organization
  • AI software options and capabilities analysis


Check out the incredible speaker line-up to see who will be joining Evren.

Download The Latest Agenda