Senior Managing Director, Operations
During the last 3 years, Robotics Process Automation (RPA) has emerged as one of the leading technologies in the market for the automation of business processes within organizations of all industries and sizes. According to a 2017 Forrester Study, 45% of organizations had implemented varying types of RPA solutions, and 49% of organizations were planning to implement these solutions over the next three years.
While there are many reports out there showing the percentage of companies that are leveraging RPA, the studies are very high level and don’t provide much operational insights on how RPA is truly being used, and the specific benefits that organizations have been able to achieve.
As organizations embark in their journey, these strategic and operational questions about RPA are recurrent:
§ What is the current level of RPA adoption for companies of my size and industry?
§ Which are the primary functions where RPA is being utilized?
§ What are the “real” benefits that I can expect to attain through RPA?
§ What are the main challenges faced by companies who have implemented RPA?
§ What deployment model are companies using? In-house vs. hybrid
Is RPA affecting the back office location strategy of the organizations? Are companies planning to bring functions back home because of RPA?
With the objective of narrowing this information gap and getting beyond the hype of RPA, Auxis recently conducted an RPA survey report to over 100 organizations of different industries and sizes, and will be unveiling the key insights of the study as part of the overall session.