Director, BPO Operations, Global Financial Solutions
In the past few years, many organizations have reaped great rewards by testing out RPA as a pilot program on a small-scale basis before scaling up or expanding their RPA initiatives to other departments within their organization. By starting small with a RPA pilot program, monitoring your successes and failures along your journey, you’re able to take the lessons learned and move onto a wide variety of other RPA expansion plans with greater probability of success.
In this workshop, we will discuss:
- How to determine which department functionalities would be best suited for a RPA pilot program based upon its transactional volume stats, regulations and transparency standards x department must adhere to
- Effective RPA roll-out plans, with goals that should be met, how long it should take to implement, how and what to track as success and failure measurements
- Methods to help you determine if you’re RPA pilot program has been a success and knowing when it’s time to scale-up, and/or expand your RPA program/s
* Boxed lunches provided to all Workshop E attendees.
As your IA program evolves, your need to utilize various IA software and consultant services may increase, and usually do.
However, sizing up and managing a variety of IA solution providers can be quite a daunting task, especially on a technical-level.
In this session, we will discuss:
- Questions that must be ask of potential IA solution providers when you need to do x with your IA programs
- Examine of which IA software programs are compatible with each other and if a multivendor integration scenario is indeed right for your IA program on a workforces, scope, and budgetary-level
- How to effectively coordinate an IA program utilizing multiple vendors