John Cottongim heads the Enterprise Automation Hub at Mars Incorporated, delivering Robotic Process Automation and Cognitive Automation solutions across Mars’ geographies and product segments. He previously led the Automation program at AIG for Life, Retirement, and Global Business Services. Mr. Cottongim’s previous experience was in leading Lean Transformation initiatives, working with teams across the globe to deliver customer value through process enhancements and internal cultural change. Mr. Cottongim is a CFA® charter holder, Certified Scrum Product Owner® and holds a Lean Competency System - Level 2a certificate from Cardiff University. He also holds an MBA from New York University, as well as BS degrees in Finance and Accounting from Villanova University.