EFFECTIVELY ESTABLISH AN IA/GPO PARTNERSHIP & FURTHER EXPAND THEREAFTER by Veer G. Chockalingam, Vice President, BPO Operations & Vendor Management – Robotic Process Automation/Digital Labor, SWBC

This presentation is designed for organizations who are thinking about partnering with a GPO for their IA programs, and/or would like to further expand the services they are currently provided under their IA/GPO service agreements. View this presentation to learn about:

  • IA contracting for BPOs and why it is different from other contract terms
  • How shifting technology paradigms affect the BPO value proposition
  • Red flag alerts to watch out for in the procurement process & transformation pitfalls that can sink a deal

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