The word “transformation” may very well be the most common term in business today. But what exactly does it mean? Ask ten business and IT operations professionals to define the term transformation, and you will likely get ten different answers. For most enterprises, the conversation about transformation is about increasing responsiveness by delivering scalable services that meet consumer demand, aligning solutions with business objectives and reducing management complexity. Learn more about the Three Areas of Focus to Enhance Business Value from ISG.
Organizations continuously strive to achieve greater efficiencies and more streamlined operations as a matter of course, particularly with Shared Services. Robotic Process Automation (RPA) is the latest proposition to promise a quantum advance for Shared Services. Download the content to learn more about RPA and it's benefits to your organization!
Courtesy of Chazey Partners
MANAGING DISRUPTIVE CHANGE
A new operational model enabled and built by intelligent automation
Most organizations are finding themselves in an Uber moment, as enormous disruption rocks their industry. For many, it’s high time for a wakeup call, given that underlying service lines, process execution, customer interactions, etc. have remained unchanged for decades.
Intelligent automation (IA) has a role to play in this evolution. It is the fastest growing technology with the greatest power for disruption. At its most basic, it eliminates mundane, repetitive tasks. At the other extreme, it will begin to replace higher-level cognitive human abilities with a far greater capacity for volume, analysis, accuracy and consistency than can currently be performed by humans.
This report (the first in a 2-part series) is one of the most comprehensive you will find on this fast-changing topic. It presents the broad continuum of opportunities represented by IA from the all important perspective of “fit for purpose,” providing 8 considerations for choosing the right IA solution to successfully align with, and execute, your enterprise strategy.
Artificial intelligence is a phrase now common in a range of public literature, marketing material and company statements, but what specifically does it mean and what is its relevance? This guide, the first in a series, denotes that artificial intelligence (AI) is a broad term used to define intelligence designed into machines which have, in turn, created a number of sub fields in computer science.
Download your free copy today to learn more about:
- The evolution of artificial intelligence
- The virtual workforce Intelligent orchestration
- Governed learning
This guide offers helpful explanations to give you a deeper understanding of AI, digital labor and the virtual workforce—as well as the role of governance in AI implementation.