Leveraging RPA for the Business via Outsourcing Collaboration by Shuchita Singh, Director - Outsourcing Governance, AbbVie

Leveraging RPA for the Business via Outsourcing Collaboration by Shuchita Singh, Director - Outsourcing Governance, AbbVie

An enterprise-wide Intelligent Automation CoE is an effective way to roll-out automation across various business lines, but the absence of such a central function requires creative approaches to harness automation. Through this Case Study, we will discuss:

  • Why RPA was required to advance business function
  • What was the optimal approach in the absence of a fully-functional Intelligent Automation CoE
  • How to leverage third-party relationships to advance the approach

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