Jonathan Hardy is invested in how banking and intelligent automation is going to grow in the future. Financial institutions are still trying to figure out how to build and mature an Intelligent Automation (IA) program. However, according to Jonathan, those who have discovered how to master this feat have been richly rewarded. Check out this exclusive interview where Jonathan addresses crucial questions about IA's relationship with finance, banking and CoEs.

We recently sat down with Dennis Culver, Jr., CPA, Vice President, Performance Improvement at BLUECROSS BLUESHIELD OF TENNESSEE to discuss selecting the best automated processes for enhanced business performance. Get your copy of the interview today to explore:

• Clear Communication and Defined Roles: Discussing the importance of clear communication channels and defined roles for alignment
• Effective Governance for Collaboration: Exploring the role of governance structures in guiding collaboration across relevant IT operations
• Balancing ROI and Strategic Importance: Examining how to balance ROI considerations with strategic objectives and integration opportunities
• Securing Buy-in from Business Unit Leaders: Strategies for effectively communicating the benefits of automation to business unit leaders and gaining their commitment to transformation

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We recently sat down with Vivek Goel, Chief Artificial Intelligence Strategist at WELLNESS CONNECTION to discuss integrating IA and gen AI for unlocking scalable automation. Get your copy of the interview today to explore:

• Integration for Scale: Combining IA with gen AI scales automation initiatives by covering both routine and complex tasks efficiently
• Holistic Strategy: Integrating IA and gen AI forms a comprehensive automation strategy adaptable to organizational needs, fostering efficiency and innovation
• Data Governance: Robust data governance, including quality tools and compliance measures, ensures data integrity and trustworthiness
• Value of Integration: IA and gen AI integration boosts automation's scope and sophistication, driving innovation, efficiency, and customer satisfaction

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We recently sat down with Sharlene Jenner, Vice President, Engagement Strategy & Marketing Technology at ABELSONTAYLOR GROUP to discuss navigating gen AI in marketing. Get your copy of the interview today to explore:

• Comprehensive Understanding of Objectives: Strategically aligning generative AI tools with diverse marketing goals by comprehensively understanding nuances, target audience, messaging, and KPIs
• Cross-Functional Collaboration: Fostering collaboration among marketing, data science, and legal teams to ensure optimal selection and implementation of AI tools aligned with business goals and regulatory standards
• Strategic Integration of AI: Ensuring strategic alignment between AI capabilities and specific marketing objectives for precision and effectiveness, tailored to nuanced requirements
• Data Integrity and Privacy: Meticulously safeguarding customer data integrity and privacy to preserve trust, ensure compliance, mitigate risk, and foster long-term relationships

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