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THE IA WORKFORCE: Making the Most of Your Intelligent Automation Talent

THE IA WORKFORCE: Making the Most of Your Intelligent Automation Talent

A brief overview of:

  • Expert advice for effecting building IA teams and measuring productivity
  • Why humans are the key to intelligent automation success
  • Common IA talent management mistakes and how to avoid them
  • Understanding what's coming over the horizon when it comes to IA talent
AUXIS Journal: "Getting Beyond the Hype": Where Are We With RPA in 2018?

AUXIS Journal: "Getting Beyond the Hype": Where Are We With RPA in 2018?

Take a look at the amazing content created by one of our great sponsors, AUXIS. "Getting Beyond the Hype" produced by the AUXIS Peak Performance Blog explores the future of RPA based off of its present continuous growth.

AUXIS Journal: “Getting Beyond the Hype – Part 2”: Key First Steps for RPA Success

AUXIS Journal: “Getting Beyond the Hype – Part 2”: Key First Steps for RPA Success

Take a look at the amazing content created by one of our great sponsors, AUXIS. In their second iteration of "Getting Beyond the Hype" , the AUXIS Peak Performance Blog creates a road map towards the key first steps towards success by identifying the RPA opportunities.

How Bots Augment Human Productivity

How Bots Augment Human Productivity

Task-based automation is happening across all enterprise support functions. In IT, virtual engineers are restarting web servers for systems engineers. In finance, RPA bots are setting up customer contracts for AP clerks, and in customer care centers, chatbots are partnering with agents to reduce social engineering. Read more about how a bot can augment human productivity in this content piece from ISG.

Making the Most of Intelligent Automation: How Barclays Achieved End-To-End Process Automation

Making the Most of Intelligent Automation: How Barclays Achieved End-To-End Process Automation

Former Business Process Transformation Specialist, Assistant Vice President - Continuous Improvement, LEAN & RPA at Barclays, Vartul Mittal walks us through how Barclays:

  • Leveraged RPA to optimize end-to-end business processes 
  • Built a robotics and automation center of excellence 
  • Developed and rolled-out a comprehensive communications strategy to drive adoption
  • and more!


Why do AI initiatives fail? A quick-trigger guide to identifying the path to success

Why do AI initiatives fail? A quick-trigger guide to identifying the path to success

Did you know that, according to a 2017 Ernst & Young report, 30-50% of RPA projects initially fail? To ensure your next IA project doesn't fall flat, the editors at the AiiA Network created this cheat sheet of the top 5 reasons intelligent automation, RPA and AI projects fail and what you can do to avoid that outcome. 
The Top 5 Reasons your RPA is failing you

The Top 5 Reasons your RPA is failing you

Implementing RPA systems has its challenges and frustrations. Take a look at this blog post from AntWorks and learn about the top 5 reasons your RPA is failing you.
4 Ways Artificial Intelligence Can Affect Work and Society

4 Ways Artificial Intelligence Can Affect Work and Society

It is a common fear that AI is going to takeover people’s jobs – but will it? AI will most likely be adopted by your business and creep into your work and Morgan Stanley is the first to say that artificial intelligence is taking over their employees’ tasks. Be prepared for what the future might hold because of AI. 


AI and Bots: Disruptors of the Banking Industry

AI and Bots: Disruptors of the Banking Industry

Artificial Intelligence is expected to permanently change the banking industry in profound ways during the coming months and years. Companies want to seek a competitive edge by implementing more technology to achieve improvements in speed, cost, accuracy and efficiency. In this report you'll learn 4 prominent ways that bots are disrupting the banking industry.

AI 2020: The Global State of Intelligent Enterprise

AI 2020: The Global State of Intelligent Enterprise

The AiiA Network worked with 400+ IA professionals to determine what the future looks like for AI. Access this 27 page report to gain insights on the findings that came from this in depth research. Email geena.monaco@iqpc.com to receive a copy via email.

Interview with Jordane Elmassian from MasterCard

Interview with Jordane Elmassian from MasterCard

Interview with Jordane Elmassian, Senior Business Leader from MasterCard, regarding the company's implementation of RPA, including some of the benefits and hesitations associated. 

Robots Are Coming: 7 Reasons Why Resistance is Futile

Robots Are Coming: 7 Reasons Why Resistance is Futile

The march of technology is inexorable, which is why we launched the Robotic Process Automation Summit in the first place. If you still need proof that RPA will soon become the new normal, look no further.

Balancing a Human-Digital Workforce

Balancing a Human-Digital Workforce

Five years ago, Joe Peri was employee #2 at Ascension Health's captive BPO, the Ministry Service Center. Today, He is the Vice President and Chief Operating Officer, and the center has grown to over 900 employees. Joe pioneered the RPA practices which made this rapid growth possible, a subject he discusses in his summit session... and in this in-depth 12-page interview.

5 Ways You'll Change Your Mind: Robotics Process Automation (RPA)

5 Ways You'll Change Your Mind: Robotics Process Automation (RPA)

RPA is set to change the business services landscape. But how do perceptions of RPA change once users have actually implemented an RPA solution? Find out in our latest RPA industry survey.
5 Ways to Leverage RPA, Regardless of the Size of Your Organization

5 Ways to Leverage RPA, Regardless of the Size of Your Organization

Historically, RPA has experienced somewhat of a mixed reception by employees who fear of being replaced and senior leadership who often dismiss it as relevant only to organizations that deal with high transactional volumes and big budgets. Despite these views, the demand for RPA tools is growing quickly and is applicable and available for everyone. Here are five considerations for harnessing the benefits of RPA regardless if you’re leading a team of two or two hundred.
The Future of CX

The Future of CX

AI and advanced analytics is moving into the forefront of the customer experience industry. Check out this recently released, 15 page article detailing how AI is shaping the future of CX.

If you want to receive a copy via email, email geena.monaco@iqpc.com.

Automation and AI: The C-suite's NUMBER ONE Strategic Imperative

Automation and AI: The C-suite's NUMBER ONE Strategic Imperative

Most global enterprises have embarked on their digital transformation journey, but only a handful have found the right mantra to truly embrace automation in their operations. This report, which is based on research conducted by HfS Research with support of Hexaware, aims to drive a fact-based discussion on the impact and maturity of automation and AI for business operations.

With survey input from more than 400 senior executives for global enterprises, the report highlights early investments and strategies for intelligent automation, key challenges and successes, and lessons learned to help close the gap between leadership ambition and execution.Download your copy of the report and learn more about:

  • Building a compelling business case for automation Setting realistic goals and expectations
  • Choosing the right RPA platform to complement existing infrastructure
  • Managing employee resistance and change
The Year in RPA: Analyzing the transforming industry

The Year in RPA: Analyzing the transforming industry

Robotics Process Automation is very fast paced, and it pays to keep up. In as little as 12 months, RPA solutions can transform business processes radically. The process automation industry is set to grow by as much as 60% before 2020, so businesses need to adapt now so they are not left behind by their competitors!

We recently caught up with leading RPA experts to discuss how this exciting area of automation is changing, and what the future holds. In this whitepaper, three end-users will provide some insight into:

  • How they utilise Robotic Process Automation today
  • What the advantages of RPA in specific cases are
  • How the way they use RPA has adapted over the last year.

Our three expert end-users interviewed are:

  • Martin Ruane, Programme Director at ENGIE
  • Jose Ordinas Lewis, Head Robotic Automation Centre at Swiss Re
  • Kevin Mowles, Head of Business Solutions for Leeds Building Society
Implementing Blockchain Technology with IBM

Implementing Blockchain Technology with IBM

Find out more about how IBM partnered with Global Banking Leaders in using future technology to transform the industry. Access the interview today or request a copy via email at geena.monaco@iqpc.com

Chatbots: Putting the ‘art’ into ‘artificial intelligence’

Chatbots: Putting the ‘art’ into ‘artificial intelligence’

Find out how an artist developed a chatbot that truly understands the complexity of humans and helped transformed the industry. Access the article or request a copy by emailing geena.monaco@iqpc.com
Chatbot Market Insight to 2025

Chatbot Market Insight to 2025

This report explores what the future of chatbots and how artificial intelligence is transforming the industry. Access the report today or request a copy by emailing geena.monaco@iqpc.com.